Amol Waradkar
Certified IT Service Delivery, Operations & Projects Manager
- Role
- Principal Consultant at Infosys
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Amol Waradkar
Certified professional with over 25 years of experience in IT Service Delivery, IT…
Experience
Principal Consultant
May 2022 — Present · Pune, IN
Manage Workplace IT infrastructure in APAC region for automotive major based out of Germany.• Work with a team of Service Delivery Managers to deliver IT services across 12 countries, having a userbase of over 40K.• SLA and XLA management against service offerings.• Partner/Vendor engagement for managed IT services in APAC region.• Review partner as well as client commercials for P&L.• Delivery Owner for DaaS and MPS offering for the client.• Ideate on transformation projects for value added services.• Review technology infrastructure with APAC region CIO\'s.• Share overall technology status and roadmap with client.
Skills
- Itil
- Program Management
- Service Delivery
- Business Analysis
- Vendor Management
- Project Management
- Business Process Improvement
- Business Continuity
- Requirements Analysis
- IT Strategy
- Solution Architecture
- IT Service Management
- Change Management
- Itil Certified
- Team Management
- People Management
- Problem Management
- Pmp
- Leadership
- Process Improvement
- Incident Management
- Infrastructure
- Prince2
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