Amol Srivastava
\"Network Engineer - Telecommunication (APAC/EMEA) | Fault Management, IN-RECC, OCS, PCRF | Customer Operations Specialist | Vodafone Idea Project\"
- Role
- Network Operations Engineer at Accolite
- Location
- Lucknow, IN
- LinkedIn followers
- 500 followers
About Amol Srivastava
As an Operations Engineer at Accolite Digital Pvt. Ltd, I specialize in telecom systems…
Experience
Network Operations Engineer
Jul 2023 — Present · Lucknow, IN
Vodafone Idea ProjectIncident Management & Fault Resolution: Lead troubleshooting and incident resolution for telecom systems through the BMC Remedy Tool, ensuring rapid resolution of high-priority issues for Vodafone India.Telecom Systems Expertise: Manage and optimize real-time charging systems using IN-RECC, OCS, MSC, and PCRF in production environments.Cross-functional Coordination: Work collaboratively with vendors, subcontractors, and third-party teams (UPSS, EAI, PCRF, GGSN) to ensure smooth operations and swift issue resolution.Testing & Quality Assurance: Perform User Acceptance Testing (UAT) for software updates, ensuring new releases align with business requirements and enhance system performance.Network & System Monitoring: Monitor and troubleshoot telecom Linux environments, ensuring optimal system performance and uptime.Policy & Charging Control: Demonstrate deep understanding of Policy and Charging Control Functions (PCEF, PCRF) and telecom call flows (GSM, LTE, VoLTE).Production Support: Provide support for telecom systems and applications, identifying performance issues and addressing operational challenges in real-time.Tools Utilized: Proficient in tools like Wireshark, Putty, SMAF, BMC Remedy, CA, and GR Tool to perform troubleshooting and analysis.
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