Amol Sali
Sr. Customer Success Manager @OmniXM
- Role
- Sr Customer Success Manager at omniXM
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Amol Sali
I\'m a results-oriented Client Service Implementation and Customer Success professional…
Experience
Sr Customer Success Manager
May 2025 — Present · Pune, IN
On-boarding new customersEnsuring high customer satisfaction via adoption and usage of the productsDemonstrating the value of omniXM to our customers every day by providing amazing customer supportBuilding & strengthening customer relationships, including identifying upsell opportunitiesManaging incoming calls and emails and handling appropriate follow-up calls and emailsAddressing, resolving, and recording any customer issues that arise pertaining to business growth, billing, product support and general account satisfactionResponding to a variety of technical and non-technical inquiries with a sense of urgencyHaving a primary responsibility for managing and supporting a set of named accounts
Education
Mumbai University Mumbai
BSc - Bachelor of Science
2007 — 2012
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