Amogh Joshi
SAP AMS Portfolio Leader | IT Operations Head | Cloud-Hosted SAP | Pharma & GxP Expert | Driving SLA Excellence in IT Ops & Global Delivery
- Role
- Senior Service Delivery Manager -sap at Fujitsu
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Amogh Joshi
I am SAP AMS and Service Delivery leader with 20 years of global experience driving…
Experience
Senior Service Delivery Manager -sap
May 2023 — Present · Pune, IN
Leading multi-client SAP AMS delivery across Japan-based customers, combining Azure-hosted SAP environments and on-premise landscapes. Managed a team of 44 consultants across SAP SD, MM, PP, FICO, BASIS, and Security, driving SLA governance, KPI reporting, and cost optimization. Achieved 25% revenue growth in BASIS support by expanding shared-service utilization.Orchestrated all commercial governance (Quotations–PO–Invoicing) for 35+ clients, managed GxP-compliant support, led KPI reporting across 12 projects, and authored a whitepaper on AI in ITSM. Drove automation and team turnaround initiatives while coaching junior leaders. Positioned Fujitsu’s AMS operations for scalable, automated growth.
Education
Virginia Tech
MS
2003 — 2005
Indian Institute of Management, Lucknow
Executive Program in IT Management
2022 — 2023
Savitribai Phule Pune University
BE
1998 — 2002
Skills
- Data Analysis
- Integration
- Project Management
- Analytics
- Pre-Sales
- Sap Products
- Sap
- Sap Erp
- Software Development Life Cycle (Sdlc)
- Business Process
- Analysis
- Sdlc
- Project Planning
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