Amogh Mishra

Senior Associate (Trust & Safety) @Prime Video & Amazon MGM Studios

Bengaluru, KA, IN
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Mar 2024 — Present

Senior Associate (Trust & Safety) @Prime Video & Amazon MGM Studios

View department →

Bengaluru, IN

In depth understanding and enforcement of content policy’s- Handling Weekly Business Reviews- Maintained a quality of 99.97% through titles- Developed Multiple Macros for various PV Trust & Safety WF’s on average improving efficiency by a minimum of 16%- Developed a macro that transformed a task with linear scaling (1.5 minutes per task) into a constant time process, reducing handling time to a flat 5 minutes, regardless of task volume- Developed a JavaScript Tamper Monkey Script to bypass Severity 2 impacting over 500 HC- Create a webtool to improve research quality and saving 1.2 HC per day- Created a SQL query to extract high risk titles with immediate customer escalation impact, resulting in de-escalation of 77K+ titles with a tracking and governance mechanism for monitoring- Created a SQL query to extract high risk titles with mismatched rating data, leading to reduction in customer escalation from erroneous rating mechanisms and de-escalation of 2M+ titles, with a similar governance and tracking mechanism for monitoring- Created AI agents using agentic AI workflows to conduct automated research on titles, improving research depth and reducing manual effort- Handling trainings for new and existing team members and certified as Train the Trainer Escalation Handling & Mitigation- Value Stream Map for WF created to optimize process flow.

EDUCATION

2016

CMR Group of Institutions

Computer Science

N/A

Indian Institute of Technology, Kanpur

Master of Technology - MTech, Machine Learning & Wireless Networks

N/A

Bethany High School - India

PCMB + Computer Applications (Java)

2018 — 2022

Ramaiah Institute Of Technology

Bachelor's degree, Electrical and Electronics Engineering

ABOUT AMOGH MISHRA

Amogh leverages a diverse skillset, including Python, Excel, and SQL, to analyze daily allocations and backlog, optimizing workflows and automating repetitive tasks. He increasingly works with large-scale datasets and complex SQL logic to detect anomalies, govern high-risk items, and maintain data integrity across production systems.Recognizing the need for efficient processes, Amogh has built Excel macros, Python programs, and browser-based automations to eliminate repetitive work and standardize checks. He also designs internal web tools and governance mechanisms that monitor data quality at scale, such as de-escalation logic for high-risk and rating-mismatched titles.Amogh’s approach embodies the Amazon leadership principles of Learn & Be Curious and Invent & Simplify. He collaborates with his team to find creative and practical solutions to complex problems, demonstrating a commitment to continuous improvement, engineering-focused problem solving, and innovation in both data and workflow design.His Skill Sets Include:TechnicalLanguages – Python, SQL, JavaScript, Java, C, HTML, CSS, VBA, Excel (Advanced) Libraries / Frameworks – Pandas, NumPy, Matplotlib, Beautiful Soup, Selenium, Scrapy, Bootstrap v5.0, Ollama (Generative AI / RAG) Data & Analytics – Advanced SQL querying, Data Modeling, ETL Pipelines, Anomaly Detection, KPI Design, Dashboarding (Excel, Salesforce; transferable to Power BI / Tableau) Automation & Tools – Excel Macros, Python Automation, Browser Automation (Selenium, JS), Git, VS Code CRM / Platforms – Salesforce AdminFunctionalProcess Improvement – Value Stream Mapping, Process Optimization, Workflow Automation, Governance Mechanism Design Risk & Quality Management – FMEA, Root Cause Analysis, Risk Mitigation, Quality Control, Process Auditing, Data Quality Monitoring Operational Skills – Continuous Improvement, Operational Efficiency, Operational Excellence, Stakeholder Collaboration

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.