Amogh Mishra

About Amogh Mishra

Amogh leverages a diverse skillset, including Python, Excel, and SQL, to analyze daily allocations and backlog, optimizing workflows and automating repetitive tasks. He increasingly works with large-scale datasets and complex SQL logic to detect anomalies, govern high-risk items, and maintain data integrity across production systems.Recognizing the need for efficient processes, Amogh has built Excel macros, Python programs, and browser-based automations to eliminate repetitive work and standardize checks. He also designs internal web tools and governance mechanisms that monitor data quality at scale, such as de-escalation logic for high-risk and rating-mismatched titles.Amogh’s approach embodies the Amazon leadership principles of Learn & Be Curious and Invent & Simplify. He collaborates with his team to find creative and practical solutions to complex problems, demonstrating a commitment to continuous improvement, engineering-focused problem solving, and innovation in both data and workflow design.His Skill Sets Include:TechnicalLanguages – Python, SQL, JavaScript, Java, C, HTML, CSS, VBA, Excel (Advanced) Libraries / Frameworks – Pandas, NumPy, Matplotlib, Beautiful Soup, Selenium, Scrapy, Bootstrap v5.0, Ollama (Generative AI / RAG) Data & Analytics – Advanced SQL querying, Data Modeling, ETL Pipelines, Anomaly Detection, KPI Design, Dashboarding (Excel, Salesforce; transferable to Power BI / Tableau) Automation & Tools – Excel Macros, Python Automation, Browser Automation (Selenium, JS), Git, VS Code CRM / Platforms – Salesforce AdminFunctionalProcess Improvement – Value Stream Mapping, Process Optimization, Workflow Automation, Governance Mechanism Design Risk & Quality Management – FMEA, Root Cause Analysis, Risk Mitigation, Quality Control, Process Auditing, Data Quality Monitoring Operational Skills – Continuous Improvement, Operational Efficiency, Operational Excellence, Stakeholder Collaboration

Experience

1. Senior Associate (Trust & Safety)

   Prime Video & Amazon MGM Studios

   Mar 2024 — Present · Bengaluru, IN

   In depth understanding and enforcement of content policy’s- Handling Weekly Business Reviews- Maintained a quality of 99.97% through titles- Developed Multiple Macros for various PV Trust & Safety WF’s on average improving efficiency by a minimum of 16%- Developed a macro that transformed a task with linear scaling (1.5 minutes per task) into a constant time process, reducing handling time to a flat 5 minutes, regardless of task volume- Developed a JavaScript Tamper Monkey Script to bypass Severity 2 impacting over 500 HC- Create a webtool to improve research quality and saving 1.2 HC per day- Created a SQL query to extract high risk titles with immediate customer escalation impact, resulting in de-escalation of 77K+ titles with a tracking and governance mechanism for monitoring- Created a SQL query to extract high risk titles with mismatched rating data, leading to reduction in customer escalation from erroneous rating mechanisms and de-escalation of 2M+ titles, with a similar governance and tracking mechanism for monitoring- Created AI agents using agentic AI workflows to conduct automated research on titles, improving research depth and reducing manual effort- Handling trainings for new and existing team members and certified as Train the Trainer Escalation Handling & Mitigation- Value Stream Map for WF created to optimize process flow.

Education

• CMR Group of Institutions

  Computer Science

  2016

• Indian Institute of Technology, Kanpur

  Master of Technology - MTech, Machine Learning & Wireless Networks

• Bethany High School - India

  PCMB + Computer Applications (Java)

• Ramaiah Institute Of Technology

  Bachelor's degree, Electrical and Electronics Engineering

  2018 — 2022