Ammie Fay
Don\'t fear change. You may lose something good, but you may also gain something great
- Role
- Service Coordinator at Seam Group
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Ammie Fay
9 years of project success in a variety of assignments including a building acquisition/remodel, Division 10 custom manufacturing and 4-million-dollar commercial restaurant construction in high-rise building. Additionally, proven skills in Customer development, Customer retention, and conflict resolution by using the Project Management Stakeholder guide and multiple Customer Service training courses.
Experience
Service Coordinator
Jun 2022 — Present
Utilize and manage escalations from US databases while optimizing software systems to log information for 135 customers per day ensuring data entry is accurate.* Monitored and troubleshooted large quantities of data by utilizing in-house software’s such as Fexa to support operational workflows and maintain service records.* Resolved escalations in a prompt and professional manner while developing a strong partnership with sales, account managers and other internal teams.* Developed interpersonal skills in order to collaborate across teams and organizations such as TJX companies (TJ Maxx, HomeGoods, and Marshalls).
Education
Everett Community College
Associate of Arts and Sciences - AAS, Early Childhood Education and Teaching, 3.68 High Honors
2005 — 2007
Edmonds Community College
Project Management Professional test prep course, Project Management, Passed
2014 — 2014
Everett Community College
Certificate, Project Management
2010 — 2011
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