Ammar Niazi
Fraud Investigator @Monzo
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WORK HISTORY
Fraud Investigator @Monzo
Gathering evidence from flagged transaction data. • Investigate the nature of suspicious transactions with empathy. • Use of Monzo values to reassure and support customers through the process of identifying active fraud. • Independently make decisions on cases and release or block flagged transactions. • Collaboratively make decisions on cases and release or block flagged transactions. • Reviewing limit increase requests from customers over the value of • Submitting accounts for closure where first party concerns are held following investigation (in line with relevant guidance) • Safeguarding compromised accounts and taking appropriate remedial action to ensure customers can resume safe usage of their Monzo account • Providing advice and support to victims of fraud on how they can protect themselves in the future. • Completing any post-investigation activity as required.
EDUCATION
Anglia Ruskin University
Diploma in Accounting & Finance, Banking and Financial Support Services
Anglia Ruskin University
BA(Hons), International Business Management
CII(Charterd Institute of Insurance)
Regulated Financial Planning , Financial advice
SKILLS
ABOUT AMMAR NIAZI
A confident and a well-spoken finance professional with excellent interpersonal and…
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