Amlan Basu

About Amlan Basu

Thought Leader, who has provided effective Global HR Leadership to the business for implementation of HR strategies in-line with business requirements, managed full range of HR activities to support the overall business strategy of the company. Specialized HR Framework setting up HR function in startup • Expertise in Talent Acquisition and Talent Management including developing competency framework, competency assessment and bridge the competency gap through development program to support the business and achieve ambitious growth plans and also understand team size through span of control• Approachable leader with skills in bridging the gap between Managers and Employees by resolving matters pertaining to performance plans, employee conduct, employee management issues, salaries and benefits as well as policies• Provided guidance on how to best drive employee engagement and productivity; translated business/HR strategies, communicated, engaged and implemented at corporate & global level • Go-to-leader with ability to coordinate with HR CoE for driving strategic HR functions across the organization• Contributed to the organization’s strategic & operational goals by providing fully integrated & effective human resources service, management of change & provision of business focus solutions and implementing nine box • Excellence in designing and applying a Comprehensive Performance Management through Balance Score Card (BSC) method and establishing levels and salary band • Proficient in conducting employee engagement activities and ESAT surveys for developing a sense of trust and belongingness among the employees; proven skills in increasing the survey matrices • Successfully set up the Global HR Shared Services & provided 24/7 support in the areas of onboarding, compensation, benefits, incentive plans, HR policies, process and performance management

Experience

1. Senior Director - HR

   EVERSANA

   Mar 2021 — Present

   Spearheading PAN India HR• Grown the team from 225 to 750+ within the span of two years and set up two new offices at two new locations• Set up and structured the HR team to be people and business centric.• Setting up new offices for different locations.• Kept attrition below 12% by bringing various effective methods. Implementing 30-60-90 days feedback of new joinees.• Implementing various digital systems to automate HR process• Established Levels and salary band and defining career progression• Establishing, Right team size through Span of Control method.• Leading the Talent Management Process across the organization; ensuring career plan, succession plans & individual development plans are defined, regularly updated & executed in a timely manner• Developed competency framework and competency assessment of the employees and establishing induction program for each teams. • Implementing nine box theory to understand the critical people and work towards retaining• Planning & strategizing effective HR processes for continual improvement in the productivity level• Organizing employee engagements & OD programs and ensuring prompt resolution of employee grievances & maintaining cordial employee relations • Implementing measures for Employee Voice and got the Great Place to work certification two consecutive years.• Formulating, implementing and communicating HR policies, Handbook and process

Education

• University of Calcutta

  B.Com(Hons), Commerce

  1988 — 1991

• Indira Gandhi National Open University

  DHRM, Personnel Management

  1994 — 1995

• XLRI Jamshedpur

  PGCHRM, HR

  2009 — 2010