Amjad al-Omar
Information Technology Technician @City Of Victorville
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WORK HISTORY
Information Technology Technician @City Of Victorville
Victorville, CA, US
Provided first-response and follow-up technical support for hardware, network, and software issues, ensuring timely resolution and accurate documentation of incidents- Troubleshot and maintained computer and network systems, including installation, configuration, and repair of PCs, peripherals, and A/V equipment, while ensuring compliance with cybersecurity protocols- Assisted with software and hardware testing, installation, and upgrades, maintaining up-to-date hardware and software inventories, and documenting procedures for installations- Conducted user training sessions on various technology hardware, software, and network operations, and mentored new technicians and interns, fostering a collaborative and knowledgeable work environment.
EDUCATION
UC San Diego
Mathematics, Computer Science
ABOUT AMJAD AL-OMAR
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