Amiya Choudhury

About Amiya Choudhury

To contribute in the field of Healthcare Industry towards better patient care with organizational Success. Specialties: Customer Service Engineering, Medical Imaging and Nuclear Medicine, Service Sales-CP, AR Drive, Remote Connectivity Drive, Bio-Medical Operations & Management, Bio Medical Equipment & Device, Application. Market Research in Healthcare Industries

Experience

1. Sr Service Engineer

   Elekta

   Jul 2023 — Present

   Working on the current modalities @ELEKTA MEDICAL SYSTEMS: MR LINAC - UNITY, LINAC - SYNERGY, AXESSE, VERSA HD, platforms • Technical Trouble Shoot with focused goal to maintain minimal equipment down time • Part sourcing, ordering, validating, implementing during Field Service Dispatch Work Orders • Developing and maintaining strong interpersonal relationships with customer, ensuring customer satisfaction for related modalities, completing administrative works in the assigned area • Electronically and Mechanical system level troubleshooting on complex multi-symptom errors • Assisting in exploring sales opportunities for better IB growth • Maintaining Productivity for equipment under Warranty, CMC and PMS on contract equipment with cost control • Ensures timely completion of Field Modification Services • Maintaining Quality Specific Goals, adhere to Compliance concerns towards Customer Satisfaction Participate in continuous improvement activities by identifying, participating in escalation process, product quality gaps, providing solutions

Education

• Biju Pattnaik University of Technology

  B.Tech; B.P.U.T, Odisha, Bio Medical Engineering, A

  2006 — 2010

• CDAC

  Advanced PG Diploma, Bio Medical Instrumentation, A+

  2011 — 2011