Amit Verma
Director, Technical Support Engineering - Customer Success @ Salesforce
- Role
- Director Customer Success at Salesforce
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Amit Verma
25+ years. 4 Countries. Thousands of customer interactions.My journey through the global delivery landscapes of India, SE Asia, and EMEA has taught me that leadership is Continuous Learning, coaching for impact and grooming to elevate. Currently leading Technical Support and Customer Success for Salesforce customers - I focus on driving high-stakes results through high-impact mentorship.What I bring to the table:A Coach’s Mindset: I am currently deepening my expertise in professional coaching to better serve as a mentor to my teams, ensuring that individual success mirrors organizational growth.Operational Mastery: Extensive experience in multi-channel, multi-lingual domains including Technical Support, Sales, and Collections.Matrix Navigation: A proven ability to build consensus across complex, global structures to implement sustainable operational strategies.I am a firm believer that the best \"strategy\" a company has is its people. I am dedicated to sharpening my skills in coaching and mentoring to ensure that every individual I lead has the tools, the mindset, and the support to succeed.
Experience
Director Customer Success
Jul 2022 — Present · Hyderabad, IN
Education
University of Mumbai
Bachelor of Engineering (BE)
2009
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