Amit Verma

Director, Technical Support Engineering - Customer Success @ Salesforce

Role
Director Customer Success at Salesforce
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Amit Verma

25+ years. 4 Countries. Thousands of customer interactions.My journey through the global delivery landscapes of India, SE Asia, and EMEA has taught me that leadership is Continuous Learning, coaching for impact and grooming to elevate. Currently leading Technical Support and Customer Success for Salesforce customers - I focus on driving high-stakes results through high-impact mentorship.What I bring to the table:A Coach’s Mindset: I am currently deepening my expertise in professional coaching to better serve as a mentor to my teams, ensuring that individual success mirrors organizational growth.Operational Mastery: Extensive experience in multi-channel, multi-lingual domains including Technical Support, Sales, and Collections.Matrix Navigation: A proven ability to build consensus across complex, global structures to implement sustainable operational strategies.I am a firm believer that the best \"strategy\" a company has is its people. I am dedicated to sharpening my skills in coaching and mentoring to ensure that every individual I lead has the tools, the mindset, and the support to succeed.

Experience

  1. Director Customer Success

    Salesforce

    Jul 2022 — Present · Hyderabad, IN

Education

  • University of Mumbai

    Bachelor of Engineering (BE)

    2009

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Amit Verma — Director Customer Success at Salesforce in Hyderabad, TG, IN | Unifers