Amit Singhal
Global Program Management | Customer Assurance | Critical Escalations | Large Complex Projects | Service Delivery | Ex-Nokia | Ex-Airtel | Harvard Business School |
- Role
- Global Program Manager - Critical Accounts - Apjc at Cisco
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Amit Singhal
Highly accomplished Program and Delivery management professional with 22+ years of…
Experience
Global Program Manager - Critical Accounts - Apjc
Jun 2022 — Present · Gurugram, IN
Managing customers throughout Asia Pacific, ASEAN, India, Japan, Greater China and ANZ region- Leading cross-functional teams from Engineering, Technical Support, Professional Services, Sales and Customer Success across APJC region- Actively working with executive-level stakeholders on Critical Program/Accounts, identifying systemic trends, engaging, and co-ordinating with business owners to develop plans and driving actions to ensure customer success
Skills
- Ip
- Business Development
- Business Intelligence
- Service Delivery Management
- IT Service Management
- Change Management
- Project Planning
- Managed Services
- Project Delivery
- Team Management
- Integration
- Project Portfolio Management
- Service Delivery
- Business Analysis
- Data Center
- Dsl
- Customer Relationship Management (Crm)
- Software Development Life Cycle (Sdlc)
- Business Process Improvement
- IT Strategy
- Internet Protocol (Ip)
- Cross-Functional Team Leadership
- Resource Management
- Telecommunications
- Program Management
- Product Management
- Management
- People Management
- Sdlc
- Solution Architecture
- Pre-Sales
- Requirements Analysis
- Software Project Management
- Crm
- Itil
- Scope Management
- Operations Management
- Pmo
- Pmp
- Leadership
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