Amit Sharma
Project Manager-IT Infrastructure & Network Security | Project Planning & Delivery| IT Operations & Support | Change Control & Management | Risk Analysis | Stakeholder & Vendor Management | Team Building | Prince2 & ITIL
- Role
- Project Manager at BT Group
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Amit Sharma
I\'m a Prince2 Agile & ITIL v3- Practitioner certified Project Manager with over 14+ years…
Experience
Project Manager
Oct 2022 — Present · Gurugram, IN
Skills
- Voip
- Sla
- Unified Communications
- Trunking
- Tcp/Ip
- Team Mentoring
- Ip Networking
- Customer Service
- IT Operations
- Alcatel Pbx
- Incident Management
- Service Delivery
- Technical Support
- Avaya Communication Manager
- Documentation
- Media Gateways
- Ip
- Bmc Remedy Ticketing System
- Servicenow
- Microsoft Excel
- Networking
- Customer Satisfaction
- Microsoft Word
- Team Leadership
- Client Co-Ordination
- Data Network
- Customer Support
- H.323
- Troubleshooting
- Ip Addressing
- Sip
- Isdn
- Tdm
- Team Management
- Project Management
- Network Administration
- Avaya Ip Telephony
- Itil
- Cmdb
- IT Service Management
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