Amit Saini
Senior NOC Engineer with over 6 years of experience in network operations, incident lifecycle management, and manage telecom networks,ensure 24/7 SLA compliance. handling multi-vendor Environment Exposure
- Role
- Senior Noc Engineer at airtel
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Amit Saini
Currently Bharti Airtel – UNOC, Manesar Senior NOC Engineer (Jul 2023 – Present)-…
Experience
Senior Noc Engineer
Jul 2023 — Present · Manesar, IN
Monitored network nodes nationwide using Netcool, NIAM, and ServiceNow, achieving 99.99% uptime- Led the resolution of incidents annually with an SLA compliance rate of 98%.Raising Problematic tickets for Sites Having issue - Configured and maintained 150+ OLTs, LAGs, and PON protection profiles to ensure service continuity- Reduced average fault resolution time by 25% through proactive RCA and stakeholder coordination- Conducted weekly power feasibility audits, reducing infrastructure failures by 15%- Deployed dashboards for real-time SLA and performance tracking across all zones.Coordinated RFO collection from circle teams to reduce repetitive outages-Providing Support to All Stakeholders -Performed daily dump analysis for fault trend identification -Monitoring Alarm and Ensuring Escalation at All Level is done-Raising SR, Creating Manual incident in case Auto TT Not Generated and Further Analysis
Education
Shekhawati Engineering College
Bachelor of Engineering - BE
2011 — 2015
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