Amit Sharma

About Amit Sharma

Multi-award-winning and results-driven executive with 25+ years of consistent success in information technology. Subject matter expertise in harnessing the prowess of innovative technologies to drive process transformation and improvements, thereby taking business to new heights. Successfully led numerous production support engagements, including 24/7 operations support and quality engineering teams, driving operational excellence and ensuring continuous performance.* Breadth of experience in championing large-scale software development, engineering, and digital transformation initiatives for reputed clients across diverse industries, empowering to achieve business innovation, growth, and excellence. Succeeded in directing and mentoring global teams of 250+ members, delivering large-scale, complex initiatives, including ERP implementations, data lake development, financial transformations, cloud migrations, and enterprise application transitions.* Technology thought leader known for meeting customer expectations and business needs by introducing advanced solutions and swiftly resolving complex challenges, leading to accomplishing client satisfaction and competitor advantages.Areas of Expertise:* Software Development Life Cycle* Customer Success & Satisfaction* Customer Experience Enhancement* Portfolio Governance & Reporting* Technology Modernization* Agile MethodologiesSelected Career Achievements:* Driving Business Transformation and Cost Savings: Migrated 150+ enterprise applications from external vendors to in-house platforms at Transamerica, saving $780k and optimizing operational efficiency. Implemented vendor governance initiatives at Jewelers Mutual, achieving $500K savings within 6 months.* Innovation in Product and Technology Delivery: Introduced a loyalty program at Transamerica, boosting customer satisfaction by 15%. Delivered strategic partner access solution at Jewelers Mutual, realizing 200% revenue growth. Steered development of 75TB AWS analytics data lake, completing project within 12 months. Transformed insurance firm’s Point-of-Sale system from legacy mainframe to modern AWS-based tech stack.

Experience

1. Senior Director of Software Engineering

   Transamerica

   Jan 2022 — Present

   Direct cross-functional teams of 100+ members, including 5 direct reports, to supervise critical assignments, including transitioning 150+ undocumented applications in record time and delivering business-critical projects on schedule and within budget. • Increased claims efficiency by 30% and data accuracy by 20%, completing projects on time and within budget.• Reduced UAT defects by 35% and end-to-end execution time by 30% through QA automation and process improvements, resulting in bolstered application stability, product quality, and customer satisfaction.• Designed loyalty program that boosted customer satisfaction metrics by 15% while enabling digital product repricing with integrated e-signature and e-delivery capabilities.• Optimized 40+ middleware integrations, upgrading to WAS 9.0 and JBOSS 7.4 to elevate processing speed by 40% and resolve 22 security vulnerabilities. • Transitioned from ActiveMQ to AWS SQS for better scalability; installed Lambda jobs to reduce 68 annual incident tickets; and established a consistent logging framework.• Transferred 150+ enterprise applications in-house, reducing costs by 22%, mitigating security risks, and minimizing disruptions.• Reduced call handling time by 24% through Call Center Agent Application optimization; strengthened fraud prevention by integrating GIACT bank account validation, mitigating risk across financial transactions• Driving AI-enabled transformation of the SDLC by adopting Amazon Q for Developers and Qualitest’s Coco orchestration platform, automating requirements-to-testing workflows, and enhancing enterprise software delivery.• Directed modernization of 100+ services and API endpoints, achieving 30% performance gains, enhanced monitoring, and robust security through refactored legacy code and upgraded authentication/authorization controls• Leveraged AWS AI expertise to pilot Generative AI initiatives for underwriting, policy issuance, and fraud detection.

Education

• University of Wisconsin-Madison

  Master of Business Administration - MBA

  2016 — 2018

• University of Mumbai

  Bachelor's degree, Engineering

  1994 — 1999