Amit Kumar Kodwani
Dynamic Leader | Driving Professional & Managed Services Programs | IT & BPO Expert | Programs & Operations Strategist | PMO Professional Certifications - PMP®, PRINCE 2® Agile, ITIL®, Lean Six Sigma
- Role
- Senior Program Manager at HCLTech
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Amit Kumar Kodwani
Strategic Project and Operations Management Leader with 18+ Years Driving Excellence in…
Experience
Senior Program Manager
Jan 2025 — Present
Results-driven Program Manager with expertise in leading and delivering end-to-end projects within the ServiceNow practice. Skilled in driving IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), and Digital Transformation initiatives, ensuring seamless execution and value delivery.Drive the strategic planning and execution of the Verizon ServiceNow onboarding program. o Provided leadership and coaching to teams, delivering training programs to enhance Agile capabilities. o Lead multiple customers onboarding projects, managing timelines, risks, and dependencies. o Optimize onboarding frameworks to improve efficiency and minimize transition risks. o Report program status, risks, and progress to leadership and key stakeholders. o Key Program - Leading a large-scale customer onboarding program for Verizon, overseeing the integration of 120 companies onto Verizon’s ServiceNow-based environment (VBMS) with 4 PODs (Team Size of 6 each POD including 2 FCs, 2TCs, 1 PM and 1 QA). Managing end-to-end onboarding projects, ensuring seamless transition from legacy integrations to Verizon’s standardized solution. Collaborating with cross-functional teams to drive execution, streamline processes, and achieve program milestones within strict timeline.
Education
Symbiosis institute of Management Studies
Master of Business Administration (M.B.A.)
Skills
- Business Process Improvement
- Business Process Mapping
- Analytics
- Process Improvement
- Team Management
- Project Planning
- Performance Management
- Microsoft Excel
- Etl
- Access
- Mis
- Data Warehousing
- Pl/Sql
- Management Information Systems (Mis)
- Databases
- Sap
- Analysis
- Transition Management
- Visio
- Analytical Skills
- Oracle
- Informatica
- Data Integration
- Vba
- Html
- Quality Assurance
- Software Documentation
- Solution Architecture
- Microsoft Sql Server
- Business Intelligence
- Training
- Visual Basic
- Business Analysis
- Vendor Management
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