Amit Khorana
Coach | Leader | Customer Advocate | Transformation | AI Ally
- Role
- Sdm Manager - Azure Commerce at Microsoft
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Amit Khorana
Senior Technology leader with strong track of strategy leadership to create & lead…
Experience
Sdm Manager - Azure Commerce
Sep 2017 — Present · IN
Education
Delhi University
D Pharma
1993 — 1995
Delhi University
BSc
1995 — 1998
Indira Gandhi National Open University
PGDCA
2000 — 2002
Skills
- Team Management
- Customer Experience
- IT Service Management
- Customer Relations
- Outsourcing
- Performance Management
- Crm
- Itil
- Business Process Outsourcing (Bpo)
- Leadership
- Networking
- Project Planning
- Vendor Management
- Workforce Management
- Resource Management
- Strategy
- Sla
- Service-Level Agreements (Sla)
- Training
- Customer Satisfaction
- Service Delivery
- Customer Relationship Management (Crm)
- Project Management
- Call Center
- Team Building
- Management
- Team Leadership
- Bpo
- Quality Assurance
- Cloud Computing
- Customer Service
- People Management
- Call Centers
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