Amit Kapoor
Training Leader I Learning and Development I Content moderation I Trust and Safety I Capability Building I Talent Transformation I Change Management I Employee Wellness I DEI I Talent Management
- Role
- Director of Training at TP
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Amit Kapoor
As a training and talent transformation leader with over two decades of experience, I currently head the Functional Training as. Director Training and Development at Teleperformance, Hyderabad, empowering our team to support 3,500+ resources in content moderation, data labeling, machine learning operations, trust and safety, and content curation. Leading a team of 95+ trainers, I focus on enabling agility, compliance, and performance optimization for a social media giant, a leading search platform, and a video streaming service. My role involves ensuring scalability in training delivery, aligning with dynamic technological landscapes, and fostering strong adherence to community guidelines. With expertise in digital marketing, artificial intelligence (AI), and machine learning operations (ML Ops), I contribute to the development of capability decks, case studies, and client presentations, enhancing organizational readiness and client engagement. Certified in Scrum Mastery and Neuro-Linguistic Programming (NLP), I employ innovative learning methodologies to drive impact across global teams. My focus remains on building high-impact, inclusive teams and contributing to employee wellness in ever-evolving, high-growth environments.
Experience
Director of Training
Apr 2023 — Present · Hyderabad, IN
Leading Training function to support Content Moderation, Data Labeling & Content Curation for a leading social media, largest search platform, and a video streaming platform
Education
Access Consciousness®
Access Consciousness® Bars® Facilitator, Access Consciousness® Bars®
2014 — 2014
Keystone Training Circle
Practitioner, Neuro-Linguistic Programming (NLP)
2011 — 2011
Institute of Hotel Management, Catering Technology and Applied Nutrition, Hyderabad
Hotel Management, Front Office, Food & Beverage Service & Management, Food & Beverage Production, and Housekeeping
1998 — 2001
Osmania University
Bachelors in Commerce, Commerce
2001 — 2003
mBIT International
Certified mBIT Coach, Physical Education Teaching and Coaching
2016 — 2016
Skills
- Training & Development
- Customer Focus
- Soft Skills
- Business Simulations
- Sales Skills Training
- Customer Service
- Experiential Learning
- Training Skills
- Behavioral Training
- Leadership Development
- Feedback
- Nlp
- Training Delivery
- Staff Training
- Coaching
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