Amit Sharma

About Amit Sharma

As an experienced Sr.IT Engineer, I bring a strong track record of delivering efficient…

Experience

1. Senior Information Technology Engineer

   Turing

   Feb 2023 — Present · Jaipur, IN

   As an experienced Sr.IT Engineer, I bring a strong track record of delivering efficient, secure, and user-friendly IT environments in high-growth, distributed organisations. I specialise in managing end-user support, system administration, and enterprise-grade IT tools, while driving operational excellence through automation, standardisation, and strong vendor relationships. Tools & Platforms I Manage:I have hands-on expertise with leading IT platforms, including:Google Workspace, Microsoft 365, JAMF (for Apple device management), ScaleFusion (for Android/Windows), Okta, Duo, Active Directory, Slack, Zoom (Admin Console), Jira, and ChatGPT/Gemini for task optimization and documentation. I actively support both Mac and Windows environments, ensuring seamless onboarding, access provisioning, and device lifecycle management. IT Operations & Support:I manage IT inventory, asset tracking, procurement, and vendor coordination, ensuring all devices and services are aligned with business requirements and budget. I’ve played a key role in setting up scalable, secure infrastructure to support hybrid and remote teams. Escalation & Incident Handling:I handle escalations, troubleshoot complex technical issues, and coordinate with third-party support teams to resolve incidents quickly. I\'m also involved in project planning, helping IT initiatives stay on track with timelines, compliance, and stakeholder expectations. Security & IAM:With a solid understanding of Identity and Access Management (IAM), I help enforce access controls, configure SSO integrations, and ensure compliance with internal security policies. I regularly manage user provisioning/de-provisioning across platforms like Okta, Google, and AD.My focus is always on reducing friction, improving user experience, and building IT systems that scale with the company. I enjoy adopting new tools, leveraging AI where appropriate, and collaborating cross-functionally to solve problems and improve efficiency.

Education

• Aryabhatt International College of Technical Education

  bachelor of computer applications (BCA)

  2010 — 2013