Amit Jain

Customer Success Director @Dotdigital

London, GB

Customer Success Director responsible for developing and implementing retention and growth strategies, ensuring customer satisfaction and loyalty, and driving product adoption and value. I leverage my skills in HTML, SQL, CRM, Marketing and data analysis to provide effective solutions, insights, and recommendations to clients and internal stakeholders. I also collaborate with the sales, marketing, product, and development teams to provide feedback, identify opportunities, and resolve issues.