Amith Raj Nair

About Amith Raj Nair

My Ultimate Mission: Guaranteeing Unparalleled Customer SuccessI\'m passionate about discovering innovative ways to propel my clients toward their goals and becoming steadfast partner in their continuous growth. As a seasoned Solution Consultant and Salesperson, my role is to empower my customers to excel and achieve greatness. The cornerstone of this mission is understanding how they operate and what they aspire to accomplish in the long term.With over 15 years of expertise in Enterprise Sales and Consulting for Cloud Computing Solutions, I specialize in CRM and PaaS, serving both Indian and global clients. My profound proficiency in the CRM domain includes hands-on experience in Salesforce Configuration, Customization, and Administration.Backed by an impressive 23+ years of comprehensive experience spanning Marketing, Presales, Solution Consulting, Sales, Sales Management, Consulting, Delivery, Vendor Management, Retention, Customer Service, and Business Operations, I bring a wealth of knowledge and strategic insight to the table.I have led enterprising teams of capable professionals whose dedication, perseverance, passion for learning, and positive attitude have helped me solve complex problems and drive customer satisfaction.My motto, ABC.DCA – Always Be Connecting & Developing Customer Advocates, reflects my unwavering commitment to fostering customer satisfaction through the deployment of cutting-edge Customer Experience processes and solutions. I\'m particularly enthusiastic about leveraging Artificial Intelligence and Machine Learning to revolutionize business models across enterprises.By integrating top-tier CRM solutions with the latest advancements in AI and ML, organizations can enhance productivity, foster a customer-centric culture, and ultimately maximize their customer base, brand value, and profitability.Join me on this journey to transform businesses and drive success.

Experience

1. General Manager - Professional Services (Pre-sales & Services Delivery)

   Ingram Micro

   Feb 2025 — Present · Mumbai, IN

Education

• Cochin University of Science and Technology

  Bachelor of Technology, Computer Engineering

  1997 — 2001

• Saint George's College, Harare

  Advanced Level, Cambridge University, Science and Mathematics

  1994 — 1996

• Kendriya Vidyalaya

  High School, Science

  1989 — 1994

• The University of Texas at Austin

  Post Graduate Program in Artificial Intelligence for Leaders, Artificial Intelligence

Skills

• Sales Operations
• Professional Services
• Training
• New Business Development
• Channel
• Marketing
• Demand Generation
• Account Management
• Business Development
• Go-to-Market Strategy
• Business Process
• Consulting
• Unified Communications
• Outsourcing
• International Sales
• Strategic Partnerships
• Enterprise Software
• Sales Management
• Direct Sales
• Key Account Management
• Software Industry
• Solution Selling
• Cloud Computing
• Team Management
• Channel Sales
• Competitive Analysis
• Selling
• Start-Ups
• Sales
• Managed Services
• Management
• Saas
• Strategy
• Partner Management
• Salesforce.com
• Sales Enablement
• Business Strategy
• Telecommunications
• Lead Generation
• Product Management