Amit Holey
Head Ops+CX | Innovation | StoryWriter
- Role
- Head of Operations and Customer Experience, John Deere Financial India at John Deere
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
Experience
Head of Operations and Customer Experience, John Deere Financial India
Nov 2023 — Present · Pune, IN
Leading the Operations and customer experience teams for John Deere Financial in India. As the principal nodal officer for the captive finance unit, my focus is to bring in Agile practices with the right digital accelerators to - 1. Ensure speed and quality in processes related to customer onboarding, servicing through to off-boarding2. Provide seamless support to front end staff and convenience to customers
Education
SPJIMR SP Jain Institute of Management & Research
Post Graduate Diploma in Systems Management
2007 — 2009
Sardar Patel College of Engineering, University of Mumbai
Bachelor Of Engineering, Computer Engineering
2003 — 2007
Virginia Tech - Pamplin College of Business
Master of Information Technology
2007 — 2008
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