Amit Hazra
ITIL 4 Service Manager | IT Project manager | Credit Risk banking | EMEA | DevOps Enabler | Product Manager | Digital.ai automation engineer | SAFe Agile | Microsoft 365 | Designer
- Role
- Credit Risk at Tata Consultancy Services
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Amit Hazra
IT Service Management professional with 13 years of experience in ITIL® 4 and SAFe Agile methodologies. Expert in delivering IT solutions for european banking sector, improving service delivery and efficiency up to 30%. Skilled in implementing ITSM strategies, and optimizing processes in multi-vendor environments. Proven track record of enhancing customer satisfaction by 20% and driving successful project outcomes with strong analytical and problem-solving skills.
Experience
Credit Risk
Dec 2020 — Present · Warsaw, PL
Credit risk capabilities are utilized to develop various risk modules tailored to businessrequirements, ensuring a superior customer experience. All requirements consistentlycomply with Basel regulations and other regulatory bodies.
Education
Biju Patnaik University of Technology, Odisha
Bachelor of Engineering (B.Eng.), Electrical Engineering Technologies
Idea Institute of Design, Bangalore
Diploma of Education, Interior Design
Skills
- Management
- Html
- Cooking
- Interior Design
- Baking
- Microsoft Office
- Logo Design
- C++
- Photoshop
- Poster Design
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