Amitha Reddy Kontham

About Amitha Reddy Kontham

MCA with 20+ years of progressive experience in Project & Operations Management in major IT, Banking and Pharma Organizations with responsibilities across the entire spectrum of the management of global and local teams. Extremely passionate about building successful and cohesive teams, drive operational excellence by promoting change and quality improvements thus enhance customer experience (CX). Transitioned and streamlined support processes in India and Ireland. Possess extensive interviewing/hiring experience and maintained a consultative coaching style. Set up SMART goals to team members and support in achieving them by maintaining quality assurance standards. Result driven project manager with a proven track record to deliver projects on time.

Experience

1. Associate Director - Digital Workplace, Cloud and Infrastructure Apac Operations

   Milestone Technologies, Inc.

   Jan 2025 — Present · Hyderabad, IN

Education

• Osmania University

  Master's degree, Computer Applications

  1999 — 2002

• Osmania University, Hyderabad

  Master of Computer Applications - MCA, Computer Science

• Osmania University

  Bachelor of Science (BSc), Computer Science

  1996 — 1999

Skills

• Transition Management
• Stakeholder Management
• Team Leadership
• Interviewing Skills
• Vendor Management
• People Management
• Vpn
• Global Client Management
• Resource Management
• Contract Negotiation
• Change Management
• Training
• Active Directory
• Quality Assurance
• Service Delivery
• Microsoft Exchange
• Team Management
• Performance Management
• Analysis
• Business Objects
• Management
• Project Management
• Requirements Analysis
• Sourcing
• Lotus Notes