Amit Gupta
Client Account Lead – Consumer & Retail Cluster | Driving Growth & Profitability through Client Centricity & Innovation | Accenture India
- Role
- Client Account Lead Consumer & Retail Cluster at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Amit Gupta
I have over 24 years of business consulting experience, delivering large-scale digital transformation programs (ERP, CRM, Data/AI, Operations) for global Fortune 500 clients across Consumer, Retail, Travel & Logistics, and Industrial sectors. Having worked across USA, MEA, UK, Hungary, and India, I am recognized as a strategic and analytical thinker with proven expertise in Account Growth and P&L leadership.In my current role as Client Account for Consumer & Retail GCC Account Cluster, I manage a $12M+ GCC account portfolio with end-to-end responsibility for sales, solutioning, contract negotiation, delivery execution, P&L, and client satisfaction (C-SAT). I partner with CxOs to co-create transformation and innovation priorities, delivering measurable outcomes through digital-led initiatives.Over the years, I have successfully led digital transformation programs for marquee clients:• Consumer & Retail: Kimberly Clark (GCC), Phillip Morris International, Unilever (GCC), Majid Al Futtaim • Travel & Logistics: A.P. Moller Maersk (GCC), Agility Logistics, Etihad Airlines, Saudi Airlines• Government: Dubai Health Authority, Saudi National Guard (SANG), Gasco/ADNOC• Industrial: GE Energy, GE Aero, Emerson Network PowerPrior to Accenture, I spent 15 years with IBM Consulting across the Middle East, Africa, and India. My last role as Associate Partner involved managing a $10M+ European CPG client portfolio, delivering transformation across SAP and custom applications, achieving 15% base account growth through trust-based relationships, co-innovation, and scaled delivery of GenAI-enabled solutions.I am passionate about building high-performing teams, driving client-centric digital transformation, and helping Global Capability Centers (GCCs) and large accounts evolve into strategic value creators. My future focus is on leadership roles in GCC strategy and/or large-account transformation, where I can leverage my industry knowledge, domain depth, and technology-led change expertise.
Experience
Client Account Lead Consumer & Retail Cluster
Mar 2024 — Present · Bengaluru, IN
Sales & Growth – Built and expanded a $12M+ Consumer & Retail GCC account cluster, driving 20%+ sales uplift through digital transformation initiatives and consultative engagement.• Solutioning & Transformation Design – Led the design of digital tech and operations transformation solutions across sales, marketing, supply chain, and shared services, tailored for global Consumer & Retail clients.• Contracting & Commercials – Negotiated complex contracts with global clients, balancing profitability, risk, and innovation commitments while ensuring alignment with client objectives.• Delivery & Operations – Directed large-scale, multi-geo delivery teams to execute transformation programs with measurable outcomes, ensuring seamless coordination between onshore and offshore stakeholders.• P&L & Governance – Owned full P&L responsibility for the cluster, managing revenue, margins, and investment priorities while driving operational efficiency.• Client Relationship & C-SAT – Partnered with senior client stakeholders to establish trust-based relationships; consistently delivered on C-SAT objectives through proactive governance, transparent reporting, and innovation-driven value delivery.
Education
University of Calcutta
BCom
1993 — 1996
Institute of Cost and Work Accountants of India
CWA
1996 — 1998
Institute of Chartered Accountants of India
1999
1995 — 1998
St. Xavier's College
Bachelor of Commerce
1993 — 1996
DPS - Damanjodi
High School
1991 — 1993
Skills
- Project Implementation
- Integration
- Enterprise Resource Planning (Erp)
- Project Accounting
- IT Strategy
- Pre-Sales
- Strategy
- Xml Publisher
- Program Management
- Requirements Gathering
- Project Management Office (Pmo)
- Continuous Improvement
- Sap Erp
- Pmo
- Business Transformation
- Global Delivery
- Financials
- Solution Design
- Erp
- Vendor Management
- Finance
- Simplification
- Management
- Business Process
- Business Process Re-Engineering
- Sap R/3
- Team Management
- Oracle
- Requirements Analysis
- Finance & Accounting
- Oracle Applications
- Oracle E-Business Suite
- Order to Cash
- Finance Sme Business Process
- Process Automation
- Consulting
- Gap Analysis
- Project Management
- Solution Architecture
- Software Project Management
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