Amit Gupta
Global Technology & Business Leader | AI & Digital Transformation | Enterprise Tech Strategy | Risk & Cyber Resilience
- Role
- Executive Director - Technology Operations, Sre and Service Management at Morgan Stanley
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Amit Gupta
Enterprise Technology & Business Transformation Executive with 25+ years of global…
Experience
Executive Director - Technology Operations, Sre and Service Management
Jun 2021 — Present · Atlanta, GA, US
Lead global technology operations and service management for Morgan Stanley’s Wealth Management business, overseeing operational risk, incident response, and platform reliability. • Spearhead enterprise-wide initiatives to modernize service delivery, implement KPI-driven performance frameworks, and embed AI into operations for faster recovery and continuous improvement. • Scaled support and SRE teams across geographies, strengthening organizational capability and aligning service functions to business priorities. • Partner with senior leaders across technology and operations to align execution with strategy, manage vendor ecosystems, and advance service excellence across global delivery models. • Foster a culture of talent growth, accountability, and inclusion through mentorship, leadership development, and coaching-led team building.
Education
Saïd Business School, University of Oxford
Post Graduate Diploma in AI for Business, Artificial Intelligence
Royal Holloway, University of London
Master of Science - MS, International Management
2009 — 2011
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