Amit Chatterjee
Associate Manager
- Role
- Associate Manager at Accenture
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Amit Chatterjee
Working experience in various business domains which includes Digital Marketing (Email Marketing), IT Staff Augment, BPO, Direct Marketing and Education industry• 12+ yrs. of working experience in Digital Marketing (Email Marketing), 4+ yrs. of working experience in Staff Augment, 3+ yrs. of working experience in BPO and 2 yrs. of experience in Direct marketing and Education Industry.• Through understanding and hands on experience of Campaign execution, Campaign Reporting, A/B Testing, and Trigger emails in Email Marketing• Hands on experience and knowledge of Salesforce Marketing Cloud (Exact Target) and Marketo.• Experience in creating email marketing activities in Salesforce Marketing Cloud (Exact Target) and Marketo for testing, email deployment, trigger email campaign, segmentation creation and dynamic email programs.• Created email performance report, campaign performance and lead scoring reports regarding ongoing and past campaigns in Marketo.• Experience in leading team on developing skills which includes training and monitoring, creating awareness on project criticality, monitored day today activities, feedback sessions etc.• Effectively recruited candidates through Internet research, internal database, cold calling, referrals, networking and other strategies• Prescreen candidate with detailed phone screens, evaluate candidates’ compatibility with specific job requirement, ensuring a right fit prior to submission to client.• Handling various QA functionalities both in Voice and Non-Voice based processes• Generating Operational Reports for the process in Excel.• Have been actively involved in Mentoring and Training new recruits.• Handling escalated client calls• Been into Corporate product selling for Airtel (Telecomm industry)• Direct customer selling, Market Research and Product Analysis for an Import firm.
Experience
Associate Manager
Jun 2022 — Present
Education
University of Allahabad
Graduate, Commerce
1998 — 2001
Bishop Johnson School
High School, Commerce
1988 — 1996
Agarwal Inter Colege
Intermediate, Commerce
1996 — 1998
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