Amitava Dutta

About Amitava Dutta

Certified Scrum Master® and PMP-trained professional with extensive experience in managing end-to-end transitions, setting up operations, IT infrastructure, facilities, and processes as part of project and program management, both within and beyond transition phases- Considerable insight in managing multi-functional projects across businesses, change management, project planning & execution- Led cross-functional teams in system configuration, testing, and seamless transition of projects from implementation to operations for a FinTech client transitions & delivery in 2023 - Successfully executed multiple transitions of 2500+ FTEs remotely involving multiple geographies in F&A, BFSI, IT-Tech, Contact Center, Mobility & Convenience etc. in both setting up GCC and 3rd party outsourcing transitions with 99.2% process handover acceptance rate - Successfully managed and delivered 20+ transition projects across 12+ countries worldwide, ensuring consistent quality and operational excellence with a 95% stage gate compliance rate throughout all transition phases - Leading medium to high complexity transitions for global clients in various industries like beverages, banking, oil & gas, consumer goods, healthcare ensuring smooth role transfers through Due Diligence, KT, Guided Production/Ramp up, Go-Live, and Hypercare/stabilization stages- Designed and governing the Transition Methodology of GCC setup and ensured adherence to stage gates reviews during different phases of transitions (KT, PuS/GP, Go-Live, Hypercare), ensuring zero disruption to business operations - Proven capabilities in leading teams during project phase & large programs like setting up 25k sq. feet facility space in a cross-cultural & multi-partner environment for US based client

Experience

1. Transition Project Manager

   bp

   Mar 2025 — Present · Pune, IN

   Leading end-to-end transitions for Global Capability Centers (GCCs) across multiple global locations, ensuring flawless transfer of roles/FTEs from one location to another with seamless handovers. Orchestrating comprehensive transition lifecycles, including smooth Knowledge Transfer (KT), Ramp up, Go-Live execution, and Stabilization phases. Overseeing risk mitigation, stakeholder alignment, and hypercare support to deliver stable, scalable operations ready for steady-state handover.

Education

• Kurukshetra University

  M.Sc (CS), Computer Science

  2002 — 2004

• Dibrugarh University

  B.Com, Commerce (Business Management)

  1997 — 2000

• Dibrugarh University

  Bachelor of Commerce - BCom, Business/Commerce, General

Skills

• Team Management
• Project Planning
• Microsoft Office
• Project Finance
• Offshoring
• Business Process Outsourcing (Bpo)
• Project Financial Analysis
• Customer Support
• Project Tracking
• Corporate Budgeting
• Demand Management
• Customer Relationship Management (Crm)
• Service Management
• Mi Reporting
• Service Delivery
• Business Analysis
• Project Delivery
• Customer Relations
• Outsourcing
• Bpo
• Stakeholder Management
• Program Management
• IT Operations
• Variance Analysis
• Project Management
• Project Governance
• Contract & Commercial Management
• Customer Service
• Management
• Project Management Office (Pmo)
• Pmo
• Transition Management
• Leadership
• Mis
• Work Orders
• Mi Reports