Amit Agarwal

About Amit Agarwal

High‑Impact Operational LeadershipLed the end‑to‑end management of Oracle Applications, ensuring 24×7 availability and smooth operation for critical business functions, resulting in zero unplanned downtime during peak periods. Streamlined system administration processes, improving operational efficiency and reducing incident resolution time by 30%.2. Strategic System EnhancementsSuccessfully planned and executed major Oracle ERP upgrades (e.g, R12.x), enhancing performance, stability, and security while completing the project on schedule and under budget. Implemented new Oracle modules and features that improved business productivity and automated high‑volume manual tasks, saving teams hundreds of hours annually.3. Team Leadership & Talent DevelopmentBuilt and coached a high‑performing Oracle Applications team, increasing delivery quality and reducing rework through structured mentoring, code reviews, and knowledge‑sharing sessions. Developed strong backup resources and cross‑training programs to ensure business continuity during manager or SME absence.4. Process Improvement & GovernanceEnhanced ITIL‑aligned processes (change management, incident management, release cycles), improving governance and reducing repeat incidents by 40%. Introduced best‑practice documentation standards, ensuring complete traceability for configuration changes, integrations, and customization.5. Stakeholder & Cross‑Functional CollaborationPartnered closely with Finance, HR, Supply Chain, and business leaders to understand needs and deliver technology solutions that directly improved business KPIs. Translated complex Oracle technical requirements into clear business recommendations enabling better decision‑making across departments.6. Risk Management & ComplianceStrengthened SOX, audit, and security controls within Oracle Applications, achieving 100% audit compliance with no major findings. Proactively identified performance and security risks and implemented mitigation plans that significantly reduced vulnerability exposure.MBA from McCombs School of Business(Austin)Engineering Indian Institute of Technology(IIT) BHU, IndiaAPICS CPIM certification.PMP TrainingOracle SCM Cloud TrainedInventory Explorer Certified ( Free)Preparing for Oracle Inventory Cloud 2021 Implementation Essentials | 1Z01•••21 ( Soon to Take exam)Specialties: Manufacturing, Retail and EnergyHigh‑Impact Operational Leadership

Experience

1. Manager, IT Systems

   GTT

   Jun 2025 — Present · Houston, TX, US

   As an Oracle Applications Manager, I am responsible for the end‑to‑end management and strategic oversight of Oracle Fusion Cloud and related Oracle technologies across the organization. I lead the planning, implementation, maintenance, and continuous optimization of Oracle other business‑critical modules to ensure they consistently support organizational goals and evolving business processes.I oversee daily operations of the Oracle application landscape, ensuring system stability, high performance, and adherence to security, compliance, and audit requirements. I work closely with cross‑functional stakeholders—including Finance, HR, Supply Chain, and IT leadership—to translate business needs into effective technical solutions, streamline workflows, and enhance system usability.I manage a team of analysts, developers, and technical specialists, providing guidance, mentorship, and performance leadership to foster a high‑performing and collaborative team environment. I establish and enforce development standards, oversee testing and release management cycles, and ensure all enhancements, integrations, and configurations follow best practices and governance frameworks.Additionally, I drive continuous improvement initiatives by identifying process gaps, optimizing system functionality, implementing automation, and enhancing reporting and analytics capabilities. I evaluate emerging Oracle features, patches, and updates, ensuring the organization fully leverages available capabilities while maintaining system reliability and compliance.I also serve as the escalation point for major incidents, lead root‑cause analysis, coordinate with Oracle Support when needed, and ensure timely resolution of issues. Through strategic leadership, strong technical expertise, and proactive communication, I ensure the Oracle application ecosystem remains secure, efficient, and aligned with business objectives—delivering consistent value and an excellent user experience.

Education

• Texas McCombs School of Business

  Master of Business Administration (MBA), Business Administration and Management, General

  2014 — 2016

• Indian Institute of Technology (Banaras Hindu University), Varanasi

  Bachelor, Engineering

  1999 — 2003

• Indian Institute of Technology (Banaras Hindu University), Varanasi

  Bachelor of Technology - BTech, Civil Engineering

Skills

• Project Management
• Business Process Design
• Oracle Financials
• Sdlc
• Solution Architecture
• Program Management
• Supply Chain Management
• IT Strategy
• Management
• Business Analysis
• Supply Chain
• Oracle R12 Financials
• Requirements Gathering
• Business Intelligence
• Business Development
• Business Process Improvement
• Erp
• Pre-Sales
• Vendor Management
• Integration
• Purchasing
• Order Management
• Business Process
• Business Process Re-Engineering
• Software Project Management
• Order to Cash
• Pl/Sql
• Oracle
• Requirements Analysis
• Procure-to-Pay
• Data Migration
• Analysis
• Oracle Applications
• Oracle E-Business Suite
• Consulting