Amita Lalawat
Salesforce Administrator Business Systems Analyst @Amogus Technologies
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WORK HISTORY
Salesforce Administrator Business Systems Analyst @Amogus Technologies
CA, US
Led end-to-end requirements gathering and authored Salesforce functional specifications and user stories for Sales and Service Cloudenhancements.• Configured custom objects, fields, record types, validation rules, flows, and approval processes to automate processes and reduce manual effort.• Owned UAT strategy and execution for releases, ensuring high-quality deployments with minimal post-production issues.• Built executive dashboards and reporting frameworks to support leadership decision-making.
EDUCATION
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor of Engineering , Computer Science
Central Board of Secondary Education
High School, PCM
ABOUT AMITA LALAWAT
Salesforce Certified Administrator and Business Systems Analyst with 5+ years of experience delivering scalable Sales and Service Cloud solutions across enterprise and federal environments. Strong expertise in Flow automation, security model design, data migration (200K+records), integrations, DevOps-enabled deployments, and Agile delivery. Proven ability to bridge business and technical teams, lead UAT, and drive CRM adoption across 100–500+ user organizations.
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