Amit K Gupta

About Amit K Gupta

Innovative Salesforce Technical Architect with deep expertise across Salesforce CRM and…

Experience

1. Technical Lead Salesforce

   IBM

   Sep 2014 — Present

   Architected & Delivered Enterprise-Scale Salesforce ImplementationsLed the end-to-end design and delivery of multiple large-scale Salesforce deployments, impacting over users across Sales Cloud and Service Cloud. Ensured scalable, secure, and high-performance architectures aligned with enterprise objectives.Business-Centric Technical DesignCollaborated with business stakeholders to analyze needs, define formal requirements, and translate them into actionable, scalable technical designs—enhancing solution relevance and increasing stakeholder buy-in and project success rates.Innovation Through Frameworks & PrototypesChampioned continuous innovation by developing custom reusable frameworks and Proofs of Concept (PoCs), including:• Error Logging Framework• Custom Audit Log Architecture• Scalable Trigger FrameworkThese innovations streamlined development processes and improved long-term maintainability.Strategic Technology Advisory & Continuous ImprovementProactively introduced platform enhancements and recommendations aligned with Salesforce best practices and evolving cloud trends (e.g, AI/Agentforce), ensuring long-term scalability and future-proofing client ecosystems.Governance & Delivery OversightConducted regular project audits and presented detailed status reports to executive stakeholders, boosting transparency, trust, and delivery assurance.Advanced Development & CustomizationDelivered robust, enterprise-grade solutions through hands-on development of complex Salesforce components, including Apex Classes, Visualforce Pages, LWC, and API Integrations tailored to specific client needs.DevOps & CI/CD LeadershipOwned and streamlined code review processes and deployment pipelines, utilizing Copado and AWS CodePipeline to enforce quality of releases.Technical Mentorship & Team Building Acted as a mentor and coach to the team —fostering a culture of collaboration, technical excellence, and continuous learning

Skills

• Javascript
• Soap
• Force.com
• Salesforce.com
• Sfdc
• Struts
• Jquery
• Salesforce.com Certified Developer
• Jsp
• Oracle Application Express
• Json
• Eclipse
• J2ee Application Development
• Java Enterprise Edition
• Rest
• Core Java
• Web Services
• Tomcat
• Hibernate
• Apex Programming
• Servlets
• Spring
• Agile Methodologies
• Ajax
• Xml
• Weblogic
• Apex Data Loader
• Apis
• Jdbc
• Ant
• Salseforce Developer
• Java/J2ee
• Pervasive Etl
• Application Lifecycle Management
• Cloud Computing
• Crm
• Java
• Integration
• Requirements Analysis
• Customer Relationship Management (Crm)