Amit Warkar
Business Manager for Client Servicing Division
- Role
- Business Manager at IndiaMART InterMESH Limited
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Amit Warkar
Working with the finest in the industry for years now, learning from the best people to…
Experience
Business Manager
May 2023 — Present · Nagpur, IN
Forged strong customer relationships to drive business expansion.Developed and executed targeted customer training initiatives.Performed detailed customer needs assessments to customize services.Prioritized trust and transparency in all client interactions.Optimized client onboarding processes, improving early engagement.Advocated for customer needs, ensuring high satisfaction levels.Encouraged service upgrades, increasing company revenue.Led customer loyalty and retention strategies.Managed a dynamic team of 15, including 12 executives and 3 relationship managers.Oversaw a portfolio of over customers in Nagpur, facilitating seller-buyer connections.Educated clients on leveraging the Indiamart platform for business growth.Successfully upsold premium packages like trust seal, Maximizer, and exclusive category services.Introduced clients to Indiamart\'s IVE packages, opening new business avenues.Focused on retention and renewal of existing clientele through exceptional service.Played a key role in upselling to the Maximizer package, supporting the Key Client Division.Ensured proper client selection for Indiamart, maintaining positive brand reputation through welcome meetings and fair refund policies.
Education
Dr. Ambedkar College, Deekshabhoomi
Master of Business Administration - MBA
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