Amit Velankar
Strategic & Visionary leader |Vice President IT Providing support to 500 million customers via voice,chat, omni channel ,AI ( Cisco/ Genesys/CTI/Gen AI) Contact Center ,CX,AI,Bots(voice,video,chat) at JIO (Reliance )
- Role
- Vice President at Jio
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Amit Velankar
Expert in contact center suite of Applications / Digital / CX/ Voice development /…
Experience
Vice President
Mar 2013 — Present · IN
Education
Mumbai University Mumbai
Diploma, Electronics and Telecommunication Engg
1993 — 1996
Savitribai Phule Pune University
BE, Telecommunications
NIIT Institute
Associate's degree, Computers
Arunodaya Degree and PG College
BCA, Computers
Skills
- Information Technology
- Team Management
- People Management
- Customer Relations
- Management
- Strategic Planning
- Business Strategy
- Telecommunications
- Voip
- Program Management
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