Amit Thakkar

About Amit Thakkar

Profile- Strategist, P&L leader, Chairperson – TIC Council India, Chartered Accountant, Six Sigma black belt & Certified Business Sustainability Management, with 25 years+ of management leadership experience in Service & BPM (shared services / global processing centres) industry, within India, sub-region (including Bangladesh & Sri Lanka) and at regional (South-East Asia Pacific) level- Playing key role of developing / executing strategy & catalyst as a P&L leader, in leading successful business integrations, organizational restructurings, stakeholder relationships, business development, client relationship, process excellence, project ownership, people & performance management, resulting in performance-driven culture, fix accountability and deliver superior results, across diverse geography.Key Achievements- P&L leader, responsible for the operational and sales activity across the sub-region (India, Bangladesh & Sri Lanka) on behalf of all business verticals- Create & support a rewarding work environment in maximizing business revenues and minimizing operating costs, reflects in revenue growth, improved margin and increased cashflow- Formulate & Execute Strategy to improve performance- Driving Financial Strategy & Performance, Control Effectiveness and Process Standardization for 13 countries within SEAP Region- Improved Regional margin- Drive Pricing Excellence, ensuring competitive edge and still remunerated adequately to cover cost + inflation- Stabilized key geographies including Australia, by working from the country for few months- Managed Finance & Procurement & IT function for 3 countries across 9 business verticals operating from 60+ offices & labs- Improved country margin by ~6%, with sustained growth- DSO reduced by ~ 40+ days, for active customer base of with minimum invoicing value as low as INR 500/- Turn-around working capital deficit to surplus- Reduced dependency on Tax & Legal consultants, thereby reduced consultancy cost by one-third- Independently rolled out & managed the complex outsourced account (shared service center) spread across 55 locations with annualized gross contribution @50%+- Process transformation to achieve key Client deliverables – improving working capital- Participation in workflow tool development & deployment, to provide end-to-end visibility & improve controls- Introduced revenue charge (Equipment Maintenance Fee) within the Maritime Industry- Managed & controlled India Sub-Con & Middle East Agents (15).

Experience

1. Managing Director - India, Bangladesh & Sri Lanka

   SGS

   Apr 2024 — Present · Mumbai, IN

   As a P&L leader, responsible for the operational and sales activity across the sub-region on behalf of all business verticals- Create and support a rewarding work environment in maximizing business revenues and minimizing operating costs- Lead the Management team in all aspects of their business Management and personnel development- Leverage best practice within network- Formulate & Execute Strategy to improve performance- Drive Sustainability & Digital Innovation initiatives internally and customer service offerings- Act as the ambassador to promote brand to the customer- Be close to the market and competition to identify and explore opportunities for growth (new services & acquisitions)- Segment focussed bolt-on & strategic acquisitions and successful integration- Liaise with external stakeholders, including Regulatory bodies, Government authorities and Ministries- Ensure competitive pricing in line with business guidelines- Support international sales activity led directly by the Business- Optimizing costs without compromising sales and service delivery- Ensure consistent service delivery quality of highest standards and reflect upon customer feedback- Implement group standard processes related to IT, HR, Legal, Compliance, Finance, Health & Safety, Quality, etc- Identify, assess, develop and coach / promote talents- Comply, at all times, with Code of Integrity and Professional Conduct- Comply with Rules for Life and requirements related with Health, Safety & Environment- Adopt, at all times, a safe behaviour by exercising due regard for the health and safety of employees and clients, in line with policies and procedures and responsible to apply “Stop Work Authority” if any doubts about the safety hazards and effectiveness of the safety barriers”

Education

• Mithibai College

  Bachelor of Commerce (B.Com.)

  1992 — 1997

• The Institute of Chartered Accountants of India

  Chartered Accountant

  1994 — 1998

Skills

• Corporate Finance
• Managerial Finance
• Treasury Management
• Process Management
• Information Technology
• Reporting & Analysis
• Strategic Human Resources Leadership
• Working Capital Management
• Planning Budgeting & Forecasting
• Indian Taxation
• Six Sigma
• Sox 404
• Business Process Improvement
• Process Control
• Iso 9001
• Business Continuity Planning
• Ifrs
• Risk Management
• Internal Audit