Amit Srivastava

Operations Customer Support

Role
Operations Customer Expert at Teleperformance Global Services
Location
Lucknow, UP, IN
LinkedIn followers
500 followers

About Amit Srivastava

Niftel Communications has empowered me to develop strong communication and customer service skills through handling queries across multiple channels like calls, emails, and chats. Supporting a US-based process, I’ve cultivated cultural awareness, time zone adaptability, and a commitment to delivering exceptional client satisfaction. A Bachelor of Commerce student at Siddharth University and an MBA aspirant, I’m leveraging my academic foundation to explore content creation and marketing strategies. I aim to further contribute to business growth by combining my passion for customer engagement and sustainable industry practices.

Experience

  1. Operations Customer Expert

    Teleperformance Global Services

    Sep 2025 — Present · Lucknow, IN

    Provide a positive and professional customer experience.Maintain empathy and patience while handling complaints.Work to meet Amazon’s “Customer Obsession” principle.

Education

  • Jesus and Mary school

    Intermediate, Commerce

  • Siddharth University, Siddharth Nagar

    Bachelor of Commerce - BCom, Business/Commerce, General

  • Jesus and mary school

    High School , Commerce

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