Amit Singh

About Amit Singh

Experienced Director with a demonstrated history of working in the Service Industry. Skilled in Corporate Sales, Customer Relationship Management (CRM), Management, Account Management, and Mergers & Acquisitions (M&A). Strong professional with a MBA focused in Marketing from ISBM, Mumbai.

Experience

1. Chief Revenue Officer (CRO) and VP Sales

   Multiple Zones India Private Ltd

   Jan 2023 — Present · New Delhi, IN

   As a Chief Revenue Officer, I am responsible for driving sustainable revenue growth across existing customers, new business acquisition, and service-led revenue streams. My role goes beyond topline numbers—it is about building a scalable, customer-centric growth engine that delivers long-term value. Revenue Growth & Business Expansion-I lead end-to-end revenue strategy encompassing:Growth from existing accounts through retention, upselling, and cross-sellingNew business development through strategic partnerships, market expansion, and solution-driven sellingMonetization of service businesses, ensuring profitability while maintaining high service standards Field Service Operations & Execution Excellence-I oversee field service operations, ensuring operational efficiency, timely service delivery, and consistent quality across locations. The focus remains on aligning operational execution with business outcomes and customer expectations. Customer experience is central to every revenue decision. I am accountable for delivering a 360-degree CX, spanning:* Pre-sales engagement and solution design* Seamless onboarding and implementation* Service delivery, support, and post-service engagementThe objective is to create meaningful, long-term customer relationships rather than transactional interactions. Leadership & Cross-Functional Collaboration-I work closely with a strong group of Heads of Departments (HODs) and their teams across sales, service, operations, and support functions. Together, we:* Align strategy with execution* Break silos to improve speed and accountability* Drive performance through data, insights, and continuous improvement Outcome-Driven & Customer-First Mindset-My approach combines revenue accountability, operational discipline, and customer empathy—ensuring growth is not only aggressive but also sustainable and experience-led. Building revenue by building trust, capability, and exceptional customer experiences.

Education

• University of Delhi

  Graduation

• ISBM, Mumbai

  MBA