Amit Shete

Senior Principal Workflow Architect @ServiceNow

London, GB

ServiceNow is the industry-leading Digital Workflows platform for building enterprise applications. ServiceNow is redefining markets and changing the perception of enterprise software. ServiceNow\'s cloud platform allows enterprises to bring together business strategy, application design and operations in a powerfully simple solution.Senior Principal Workflow Architect working in ServiceNow\'s Customer Outcomes team, responsible for the successful delivery of ServiceNow\'s workflow solutions and services including • Collaborate with customers in their efforts to take advantage of the ServiceNow Customer Workflow & IT Workflow solutions• Lead customer workshops on architecture, design and integration• Enable customers in defining their business and technical requirements of the solution following Agile methodologies and mapping them to product capabilities• Design creative implementation solutions using technical best practices for manageability, performance, upgradability, user experience and security•Deliver as a key member of engagement team focused on delivering scalable customer outcomes• Contribute towards continuous improvement of leading practices• Grow and mentor other members of ServiceNow and the partner ecosystem