Amit Sharma

About Amit Sharma

A leader with experience across diverse business environments. Consistently delivers measurable results in complex, high-stakes environments. Has led projects resulting in improvement in operational efficiency and in cost savings. Demonstrated success in strategic leadership and implementation of global projects and program across business and process transformation, including Generative AI applications. Managed large global operations spread across 8 countries supporting 23 countries. As an Indian Army veteran, brings expertise in structured problem-solving, decision-making and ability to excel under high-pressure situations.

Experience

1. VP Program Technical Program Managament

   Flipkart

   Apr 2026 — Present · Bengaluru, IN

Education

• Delhi University

  Bachelor of Commerce (B.Com.), Business/Managerial Economics

  1995 — 1998

• Indian Institute of Foreign Trade

  PGDIBS, International business strategy

  2012 — 2013

• D A V Public School Dayanand vihar

  SSC, English, Physics

  1993 — 1995

Skills

• Analysis
• Operational Excellence
• Leadership
• Customer Relationship Management (Crm)
• Business Process
• Process Management
• Performance Management
• Crm
• Itil
• Human Resources
• Management Consulting
• Program Management
• Vendor Management
• Six Sigma
• Operations Management
• Management
• Resource Management
• Business Transformation
• Change Management
• Service Delivery
• Organizational Development
• Business Analysis
• Process Improvement
• Process Excellence
• Mis
• Management Information Systems (Mis)
• Project Planning
• Project Management
• Risk Management
• Team Management
• Quality Management
• Business Process Improvement
• Bpo
• Quality Assurance
• Strategy
• Business Process Outsourcing (Bpo)
• Outsourcing
• Customer Satisfaction