Amit Nair
Operations Manager II at Concentrix
- Role
- Operations Manager at Concentrix
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Amit Nair
15 years of experience in leading teams in Training and Operations.
Experience
Operations Manager
Dec 2020 — Present · Thane, IN
Education
Fatima Devi English High School
B.Com
Skills
- Quality Assurance
- Time Management
- Bpo
- Service Delivery
- Technical Support
- Team Building
- Management
- Xp
- Operations Management
- Call Centers
- Iex
- Soft Skills
- Training
- Customer Satisfaction
- Call Center Development
- Sla
- Troubleshooting
- Performance Management
- Crm
- Employee Training
- Customer Service
- Computer Hardware
- Analysis
- Team Management
- Performance Appraisal
- Transition Management
- Copc
- Customer Experience
- Change Management
- Process Improvement
- Offshoring
- Talent Acquisition
- Vendor Management
- Process Management
- Human Resources
- Training Delivery
- Employee Relations
- Call Center
- Coaching
- Contact Centers
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