Amit Mishra

Area Head - Customer Service & CRM

Role: Area Head at Eureka Forbes Ltd
Location: Bareilly, UP, IN
LinkedIn followers: 500 followers

Manufacturing & ProductionView LinkedIn profile

About Amit Mishra

I am a dedicated and technically skilled business professional with a versatile…

Experience

Area Head
Eureka Forbes Ltd
Feb 2023 — Present
Since Feb’2023 to Present:Eureka Forbes PVT LtdAREA HEAD AND CRM DIVCore Competencies: Service/ Revenue Operations To ensure timely execution of escalated & VIP calls and reports its status. Reorganizing daily pending report & maintaining customer calls TAT under control. Correct and proper delivery of Support services to the Customer as specified and to maintain a correct level of Customer relationship. Strong Expertise in identifying and developing dealer networks to provide good service to large no’s of customer’s. Large Service On roll Team handling Managing Service Operation Business Partner ASE/BP/FDO/IBP With sales Department Direct Sales/ Ecom Sales/Trade Sales/Consumer Department

Education

NATIONAL TECHNICAL INSTITUTE NTI - India
Intermediate
2005 — 2007
IASE Deemed University
BCA
2007 — 2010

Contact information

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Work email
•••••@eurekaforbes.com
Personal email
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Current company

Eureka Forbes Ltd

Manufacturing · 10K employees · Lower Parel Mumbai Maharashtra, India

It dates back to 1982, when health ambassadors from Eureka Forbes, with a new concept of living in a clean environment and drinking water in its purest form knocked on your door. They called themselves friends for life and they proved that they indeed were. Eureka Forbes continues to be the best friend in Indian Households even after four decades and the sentiments have not changed. Eureka Forbes is a part of the Advent International, a multi-product and multi-channel corporation. Incepted in 1982, we have put 40 years of consolidated efforts to become the undisputed leaders in domestic and industrial Water Purification Systems, Vacuum Cleaners, Air Purifiers & Security Solutions. Being Asia’s largest direct sales organization, our force of 7000 direct personnel touches 1.5 million homes. We have one of the largest networks catering to more than 131 cities and 398 towns across the country. We also have a 10,000 strong dealer sales network and over 58 distributor strong Industrial Sales Network. Dedicated to the cause of providing healthier living, today we have successfully established ourselves as a business super-brand and our dedicated team works around the clock to make your lives healthier and more secure. We strive to provide the best after sales service, and to achieve the same we have over 1500 service centers and as many as 4500 company trained technicians who visit over 20,000 Indian kitchens daily! Here are a few awards and recognition: - Best Employers in Asia and India (Hewitt studies) - India's Best Places to Work For (Great Places to Work ® Institute study) - Most Admired Knowledge Enterprises in Asia and India (KNOW Network) - Inducted as a case study in the curriculums of the prestigious Harvard Business School and the Richard Ivy Business School - Featured in the respected Forbes Asia magazine - Cited as a classic direct sales reference by marketing 'guru', Philip Kotler, in his famous textbook '

eurekaforbes.com

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About Amit Mishra

Experience

Area Head

Education

NATIONAL TECHNICAL INSTITUTE NTI - India

IASE Deemed University

Find verified contacts for anyone on LinkedIn