Amit Mishra
Senior Director at Acuity Analytics
- Role
- Senior Director & Global Head - Sales Operations & Support (Bd) at Acuity Analytics
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Amit Mishra
Experienced sales operations and support leader with a strong background in establishing, leading, and managing comprehensive pre-sales, sales/business development origination support, go-to-market enablement, CRM (Salesforce.com), revenue and sales analytics functions across the financial services firms. Throughout my career, I have consistently been entrusted with the responsibility of building, leading, managing and overseeing a variety of sales excellence and support functions and initiatives, enabling sales and business development (primarily, CRO function) & CXO teams, to drive growth and scale effectively. I hold a Master of Business Administration (MBA) with a specialization in Marketing from the Narsee Monjee Institute of Management Studies (NMIMS), Mumbai.
Experience
Senior Director & Global Head - Sales Operations & Support (Bd)
Apr 2023 — Present · Mumbai, IN
Delivering growth at Acuity Knowledge Partners!
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Post Graduate Diploma in Business Management (PGDBM), Business Administration and Management, General
2006 — 2008
University of Mumbai
M.Com, Management
2007 — 2009
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration (MBA), Marketing
2014 — 2017
Skills
- Customer Relationship Management (Crm)
- Sales
- Direct Sales
- Sales Operations
- Customer Service
- Team Management
- Change Management
- Customer Experience
- Telecommunications
- Management
- Pre-Sales
- Analytics
- Strategy Making
- Business Strategy
- Sales Management
- Performance Management
- Crm
- Service Delivery
- Salesforce.com
- Customer Satisfaction
- Training
- New Business Development
- Bpo
- Outsourcing
- Operations Management
- Mis
- Employee Engagement
- Business Development
- Team Leadership
- Leadership
- Business Process Outsourcing (Bpo)
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