Amit Mishra

About Amit Mishra

At the helm of quality assurance at Nexteer Automotive, my focus is on leadership and strategic implementation of rigorous quality standards. With a robust background in process and product quality management, I spearhead initiatives that enhance customer satisfaction and compliance with industry benchmarks.My hands-on experience with Maruti Suzuki standards, IATF16949, and ISO 9001, combined with Lean Six Sigma methodologies, has empowered our team to achieve significant improvements in manufacturing processes. Through collaborative efforts, we have successfully implemented customer-focused solutions, ensuring the delivery of top-quality automotive products.

Experience

1. Associate Quality Assurance Manager

   Nexteer Automotive

   Apr 2024 — Present · Manesar, IN

   Nexteer Automotive India Pvt. Ltd.(nexteer.com) I Gurgaon I Oct’2008~Mar’2012• Reporting to India head – Quality with 20 reporting employees with below responsibilitie.Quality Management System• Plan, prepare implement, communicate & face IATF, External / Internal Audits & develop actions together with CFT’s for the NC’s and Improvement points. Enhanced Customer’s satisfaction when dragged more attention of management towards compliance of SOR Audits, VSA Audits, revalidation, SMIR,4M Declarations & DOJO.• Schedule, layered & product Audits with closure of NC’s & Improvements identified. coordinating with teams for implementation of concepts like, zero defects.• Inputs for Management review on Customer performance, warranty, Audit NC’s, COPQ & establish actions for any improvements identified in review meetings.• Involve in PQP Meetings and submit the PPAP Documents to MSIL and other customers as per the customer requirements.Change Management.Training:Customer Complaints & Warranty Analysis:• Window person for MSIL, TML, Eicher Polaris with other north Indian customer & dealers. ensuring defect free supplies. In case of any issue in our part, understand the problem and initiate immediate actions to mitigate or take parts detailed analysis. Collaborate with team for the analysis of the Customer returned materials and prepare A3Putting Customer satisfaction in every activity.• Take care about weekly warranty attribution conducted attribution reports submitted, ensuring analysis reports submitted submission timely with wrong debits reversal in case of debits.• Attend dealers in case of concerns reported in drive shafts, hydraulic pumps & EPS and give resolutions.Incoming Product Quality Control:• Co-ordinate and communicate with Incoming Quality in case of any NC Conformity related to in house parts as well as due to Supplier related parts and take part in the analysis and action implementation of the NC.

Education

• Indian Institute of Management Kashipur

  Executive program in leadership and Strategy

• B.T.E.UP

  Diploma in Mechanical Engineering, Mechanical Engineering

  1999 — 2002

• Indian Institute of Technology, Roorkee

  FDP Certificate Course, Toyota Production System

• Shri Venkateshwara University (SVU), Gajraula

  B .tech in mechanical engineering , Mechanical Engineering

• NEXT MBA

  Marketing director , Marketing/Leadership/Brand Management /Innovation

• NIBM Institute

  PGDBA, operations management

  2014 — 2015