Amit Maisuria

Head of IT Service Operations - Associate Partner @Ridge and Partners LLP

Reading, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Head of IT Service Operations - Associate Partner @Ridge and Partners LLP

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EDUCATION

1999 — 2002

Leeds Beckett University

Bsc Hons, Business Computing

1996 — 1999

Burleigh Community College, Loughborough

4 x A-levels (including Sociology, Economics, Computing and General Studies) Standard GCSEs (including Maths and English)

SKILLS

Business Relationship ManagementInternal CommunicationsIT Service ManagementService IntegrationPeople SkillsManagementStakeholder ManagementGovernanceBusiness Process ImprovementService ManagementService DeskService DeliveryProject DeliveryContinuous ImprovementComplianceOperational ReadinessService-Level Agreements (Sla)IT OperationsAuditingService DesignLeadershipRelease ManagementSaasOutsourcingPaasIncident ManagementQuality AssuranceAtmsCustomer EngagementOffice 365Performance ManagementItilItsmService NowWindows AzureItomAnalysisCobitCustomer ServiceLean Tools

ABOUT AMIT MAISURIA

A results-driven, self-motivated and progressive Service Management professional with over ten years of experience. I have a passion for service excellence, achieving the highest levels of customer satisfaction via strong relationship management with internal stakeholders and Third-Party service providers.I have a demonstrable track record of success in managing service-based contracts, delivering significant transformational programmes and overall service improvements across the Business which has resulted in increased efficiencies, cost optimisation and increase in user/stakeholder satisfaction.

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Amit Maisuria — Head of IT Service Operations - Associate Partner at Ridge and Partners LLP in Reading, GB | Unifers