Amit Kumar Singh

About Amit Kumar Singh

Analytical, accomplished, professional Business Transformation Associate Manager and developer with 16+ years of experience in multifaceted roles requiring project management, business development, and solutions architecture. Skilled in the areas of Process Excellence and audits. Operational reporting, RPA and data analytics. Motivated and eager to advance my career with a growth-oriented, technically advanced organization.

Experience

1. Business Transformation Associate Manager

   Accenture in India

   Jan 2022 — Present · Bengaluru, IN

   Partnered with cross-functional delivery teams to design end-to-end process maps, identifying inefficiencies, control gaps, and automation opportunities across operations.•Orchestrated monthly MTM review governance, including agenda creation, stakeholder coordination, pre-read circulation, action tracking, and detailed MOM documentation.•Drove efficiency improvements aligned with business targets through process optimization and automation initiatives.•Led Continuous Improvement (CI) initiatives, driving corrective action implementation with clear ownership, timelines, and measurable business outcomes.•Supported teams in conducting Root Cause Analysis (RCA) to diagnose performance issues and document underlying failure drivers.•Collaborated with stakeholders to define and execute corrective and preventive action (CAPA) plans, ensuring risk mitigation and process stability.•Developed Value Stream Maps (VSM) to eliminate non-value-added activities, resulting in improved cycle time, productivity, and process efficiency.•Assessed business processes to identify RPA, GenAI, and Operational Intelligence (OI) opportunities and built a structured automation pipeline.•Performed Failure Mode and Effects Analysis (FMEA) to assess process risks, define mitigation controls, and establish ongoing monitoring mechanisms.•Facilitated structured RCA workshops, implementing sustainable preventive and detective controls to reduce recurrence of issues.•Implemented Accenture in-house control and quality frameworks (ACF, SQF, EVT) to strengthen governance, risk management, and quality assurance.•Built and sustained strong stakeholder relationships, partnering with business leaders to achieve and consistently meet KPI and SLA targets.•Established performance dashboards and review cadence to monitor BO, BOI, SLA, and KPI metrics, proactively identifying risks and driving corrective actions.

Education

• Bangalore University

  Bachelor of Business Management , Marketing

  2005 — 2007