Amit Kumar Nayak
Technical Sales Manager North - Nandan Petrochem
- Role
- Technical Sales Manager at Nandan Petrochem Limited
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Amit Kumar Nayak
With over a decade of experience as a Technical Service Manager, I have developed…
Experience
Technical Sales Manager
Nov 2024 — Present · Gurugram, IN
Technical Support:Provide technical expertise, support, and solutions, including product recommendations, to customers regarding lubricants applications.Conduct product demonstrations, technical presentations, and training sessions for customers, sales teams and industry stakeholders.Troubleshoot and resolve technical issues related to lubricant products.Conduct Product Trials with Customers to establish the performance of our products suiting to Customer Needs.Market Analysis:Explore & Identify Opportunities for Existing & New Product in Different SectorsPrepare customer data base with complete lube survey of the assigned/ respective region, segmentize with industry vis a vis product segment.Monitor market trends, competitor activities, and customer needs.Provide insights and recommendations for product development and improvement.Customer Relationship Management:Establish and maintain effective customer relationships to understand customer needs, promote customer understanding of full product offering, and align to provide a solution.Address customer inquiries, complaints, and feedback promptly and professionally.Develop and execute customer retention strategies.Create value added proposition for the customer to ensure successful outcome of transactions, contracts and product offering by using effective sales techniques.Stay updated on industry trends, technological advancements, and competitor activities to provide valuable insights to customers and the sales team.Collaboration:Regular interaction with product development team on latest market/product update w.r.t new technology, product update, upgradation/customization need and trial update.Co-ordinate with Plant /Tech.Team for customer visitWork closely with the product development teams to ensure product offerings meet customer requirements.Participate in industry events, trade shows, and conferences to promote products and network with potential customers.
Education
Biju Patnaik University of Technology, Odisha
Bachelor's degree, Mechanical Engineering
BITS Pilani Work Integrated Learning Programmes
Master of Business Administration - MBA, Manufacturing Engineering
2018 — 2020
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