Amit Kumar Joshi

Experience

1. Lead Consultant

   ITC Infotech

   May 2022 — Present · Bengaluru, IN

   Supervised the steady state activities of the team, provide optimal solution for technical escalations.Managing the team for the Marriott-Opera-Testing Engineering Project for offshore support to testing lab environment. Build deployment, UAT preparation, Daily Defect Triage Calls, UAT environment preparation Regression testing for Opera version testing on the Marriott lab environment after any Mega Patch,E-Patch or hotfixes released by Oracle. Working with the Marriott On-shore team for the new project approach and analysis. for all upgrade and interim patches LAB testing and benchmark the method of procedure for the process. Responsible of Delivery Quality Assurance, Deployment/Migration, and Support services for Opera PMS for Marriott International. Handling project activities on a day-to-day basis and liaise with clients and management. Escalating any issues as appropriate to the senior management and provide inputs on the continuous improvement of project delivery cycle. Reviewing all project relevant documents and processes and provide appropriate inputs to the team members, clients and vendors. Focal point of contact for Team Leads, client, attending Meetings and Presentation on status calls for feedback’s,updates,problem description, process change, process gap analysis, service and instrumental in decision making