Amit Kumar
AVSM at Ather Energy
- Role
- Area Vehicle Service Manager at Ather Energy
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Amit Kumar
As an Area Service Manager in the EV automobile industry, I bring a unique combination of…
Experience
Area Vehicle Service Manager
Apr 2025 — Present · Lucknow, IN
Driving customer delight and operational excellence at Ather Energy, India’s leading EV innovator.As an Area Vehicle Service Manager (AVSM), I focus on building robust service operations, ensuring seamless after-sales support, and empowering dealer and service teams across Uttar Pradesh. Lead service performance for dealer partners, aligning with Ather’s customer-first vision Conduct training & development programs for service managers and technical teams Drive initiatives for service quality, customer satisfaction, and retention Monitor KPIs, implement process improvements, and optimize workshop efficiency Collaborate with cross-functional teams to resolve escalations and enhance service standardsPassionate about EV technology, customer experience, and creating sustainable service ecosystems that support India’s transition to clean mobility.
Education
United college of engineering and management
Bachelor of Technology - BTech, Mechanical Engineering
University Business School, Panjab University
Master's degree, Business Administration and Management, General
2019 — 2021
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