Amit Kumar
Expert Services Delivery, Procurement, Commercial and Contract Management I Building Strong Relationships and Delivering Results
- Role
- Service Delivery Lead at Signify
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Amit Kumar
With over 20 years of techno-commercial experience in the telecom and lighting industries, I have developed a diverse skill set spanning multiple functions. My career started with procurement, where I gained in-depth knowledge of procurement processes and vendor management. As I progressed, I moved into sales support role, using my procurement insights to improve customer engagements and fuel business growth. Additionally, my expertise in contract and commercial management has enhanced my ability to negotiate and manage complex agreements, ensuring win-win outcomes.In my recent position as Service Business Development Lead at Signify (Philips Lighting), I led initiatives to expand market presence and increase revenue through service business development, contract & commercial management later transitioning into a dual role as Service Manager, I effectively combined business development skills with a strong commitment to customer satisfaction and service excellence.I am passionate about applying my broad experience to drive innovation and consistently achieve outstanding results. I have completed master\'s in data science & certification in AI so that I can better utilize my skills to the overall growth of the organisation.
Experience
Service Delivery Lead
Mar 2022 — Present · Gurugram, IN
Leading service strategy, service business development and overall service delivery for B2B business across India, Bangladesh & Sri-Lanka with full P&L accountability. Leading contract & commercial management activities related to services along with overall delivery starting from value prop to contract closure.
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master's degree, Business Analytics
Coursera
Google AI Essentials, Artificial Intelligence
NMIMS CDOE
MBA (E), Business Analytics
2021 — 2023
International Association of Contract and Commercial Management
Professional Certification, Sales
2011 — 2011
Punjab Technical University
Bachelor of Engineering - BE, Mechanical Engineering
Skills
- Pre-Sales
- Contract Management
- Cross-Functional Team Leadership
- Procurement
- 2g
- Negotiation
- Managed Services
- Bss
- Outsourcing
- Value-Added Services (Vas)
- Vas
- Customer Relationship Management (Crm)
- Networking
- Service Delivery
- Sourcing
- Team Building
- Management
- Program Management
- Supply Chain Management
- Telecommunications
- Analysis
- Project Planning
- Supply Chain
- 3g
- Risk Management
- Team Management
- Solution Selling
- Gsm
- Project Management
- Cost
- Competitive Analysis
- Vendor Management
- Crm
- Change Management
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