Amit Kumar
Manager Process Excellence | Lean Six Sigma Black Belt | E Commerce Expert
- Role
- Manager Quality and Process Excellence at Highspring India Formerly Vaco Binary Semantics
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Amit Kumar
Certified Lean Six Sigma Black Belt. Helping clients with an authentic quality service by applying relevant quality methodologies.Skills : Stakeholder ManagementWorkflow ManagementTeam ManagementProcess Management
Experience
Manager Quality and Process Excellence
Highspring India Formerly Vaco Binary Semantics
Apr 2025 — Present · Gurugram, IN
Leading strategic quality and process excellence initiatives that improve performance, reduce errors, and enhance client experience. I focus on building scalable processes, driving a culture of continuous improvement, and using automation and AI to simplify complex workflows. What I Do:Drive Quality Excellence: Establish strong QA frameworks that ensure high accuracy, consistency, and compliance across functions.Simplify with AI & Automation: Identify repetitive tasks and automate them using AI tools, bots, and smart scripts to save time and reduce manual errors.Use Data Intelligently: Monitor quality metrics and transform raw data into clear actions that solve real problems.Lead Process Improvements: Apply Lean and Six Sigma principles to improve speed, accuracy, and efficiency in day-to-day operations.Enable Smart Audits: Build auto-flagging mechanisms and rule-based checks that reduce the need for manual auditing.Collaborate Cross-Functionally: Work closely with ops, tech, and product teams to streamline SOPs and implement improvement projects end-to-end.Build Capability: Train teams on quality tools, process best practices, and how to work with automation to increase productivity.
Education
Punjab Technical University
Bachelor of Technology - BTech, Mechanical Engineering
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